Skip to main content
Colombian State Portal
Saving

Saving

  • Refunds
  • Affiliation
Severance

Severance

  • Memberships and transfers
  • Refunds of Severance Pay
  • Unemployment Law
Housing

Housing

  • Mortgage loan
  • Residential leasing
  • Preferential rate
  • Government programs
  • Tools and procedures
  • Builder credit
  • Insurance
  • SAE Agreement

Programs

  • FNA Generation
  • The most notable
  • Colombians abroad
  • Together
Companies

Companies

  • Company registration
  • Contribution and report
  • Multi-user key
  • Private sector
  • Public sector
  • Flat File Structure

Builders

  • My FNA Home
  • Builder credit
Fondo Nacional del AhorroFondo Nacional del Ahorro
HomeTransparency
Citizen attention

Citizen attention

  • Procedures and services
  • Service channels
  • Points of attention
  • Petitions, complaints, claims, suggestions and reports (PQRSDF)
  • Financial Consumer Service System (SAC)
  • Activities calendar
  • Frequently Asked Questions (FAQ)
  • Consumer advocate
  • Conditions and policies
  • Inclusion
  • Job offers and calls for applications

Participate

  • Identification and diagnostic of needs
  • Participatory planning and budgeting
  • Citizen consultation
  • Collaboration and open innovation
  • Accountability
  • Social control
  • Satisfaction survey

News

  • Newsletters
  • FNA Digital Magazine
  • Blog
  • Audios
  • Special reports
Financial Education
Online Services
Login

Search

Sort by:

Need help?

Find answers to the most frequently asked questions about our services.

Do you need more information?

Visit citizen service
Savings

Frequently asked questions

Do you need more information?

Visit citizen service

Our service channels

Chat

Chat

Talk with a consultant

Control Entities

Control Entities

Exclusive email for control entities

Email

Email

Leave us your messages

Service points

Service points

Find the nearest service point

WhatsApp

WhatsApp

+57 321 3213441

Supervised by Superintendencia Financiera de Colombia
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

Download our app

GET IT ONGoogle Play
Download onApple Store
Available onAppGallery

Last update

August 21, 2026

InstagramFacebookTwitterTik TokYoutubeLinkedin
GOV.COColombia.COBicentennial Group
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

Download our app

GET IT ONGoogle Play
Download on
About FNAConsumer AdvocatePQRSTransparencyTerms and policiesSite map© FNA All rights reserved
Apple Store
Available onAppGallery

Last update

August 21, 2026

Social media

InstagramFacebookTwitterTik TokYoutubeLinkedin
GOV.COColombia.COBicentennial Group
Supervised by Superintendencia