Report Safely
The Report Safely channel provides financial consumers, employees, contractors, and the general public with a tool that allows any person to report irregularities, inappropriate conduct, policy or regulatory violations, acts of fraud or corruption, and misconduct that is detrimental to themselves, third parties, or the FNA. This channel ensures that reports are submitted in an agile, confidential, and secure manner, guaranteeing their resolution transparently.
Please note that providing an email address or contact information may allow the FNA to communicate a response to the report and to request additional information if necessary, in order to conduct more efficient investigations. Nevertheless, reports shall be received and investigated if the information provided is sufficient, even when submitted anonymously.
Include in the report as much supporting documentation as possible to help advance the investigation.
Any person may report a punishable offence to the competent authorities.
False Report: Pursuant to Article 435 of the Colombian Penal Code, "Any person who, under oath, reports to the authorities a typical offence that has not been committed shall be subject to imprisonment of sixteen (16) to thirty-six (36) months and a fine of two point sixty-six (2.66) to fifteen (15) current statutory monthly minimum wages.
False report against a specific person: Pursuant to Article 435 of the Colombian Penal Code, "Any person who, under oath, reports an individual as the perpetrator or accomplice of a typical offence that such person did not commit or in whose commission they did not participate, shall be subject to imprisonment of sixty-four (64) to one hundred and forty-four (144) months and a fine of two point sixty-six (2.66) to thirty (30) current statutory monthly minimum wages."
The Report Safely channel is a tool developed to automate the reporting process and its resolution, guaranteeing confidentiality, traceability, security, and response. Every report matters to us, because through this channel we contribute to more efficient, transparent, responsible, and ethical management.
If you wish to submit a Petition, Complaint, Claim, or Suggestion related to the services of the Fondo Nacional del Ahorro S.A., please click here
