Frequently Asked Questions

Here you can find answers to any questions you may have about our processes, products, and services

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Housing

Frequently Asked Questions - Housing - FNA | Fondo Nacional del Ahorro

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Frequently Asked Questions

Housing

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Does my Voluntary Savings account earn interest? What is the rate?

Does my Voluntary Savings account earn interest? What is the rate?

What should I do if I need to withdraw my Voluntary Savings from the FNA?

What should I do if I need to withdraw my Voluntary Savings from the FNA?

Our service channels

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Frequently Asked Questions

Housing

How is the rate applied in the UVR amortization system?

How is the rate applied in the UVR amortization system?

If the amortization system changes from UVR to pesos, does the interest rate change?

If the amortization system changes from UVR to pesos, does the interest rate change?

If the loan is approved, is it possible to change the Amortization System?

If the loan is approved, is it possible to change the Amortization System?

If the loan has already been disbursed, is it possible to change the Amortization System?

If the loan has already been disbursed, is it possible to change the Amortization System?

Do you want to withdraw your loan application after signing the deed?

Do you want to withdraw your loan application after signing the deed?

During loan legalization, does the FNA perform a new payment capacity analysis?

During loan legalization, does the FNA perform a new payment capacity analysis?

Does the FNA grant an extension if my housing loan is approved but I haven't found a property yet?

Does the FNA grant an extension if my housing loan is approved but I haven't found a property yet?

How long does the housing loan legalization process take?

How long does the housing loan legalization process take?

What should I do if my loan was rejected due to the offer expiring?

What should I do if my loan was rejected due to the offer expiring?

What documents do I need to apply for a loan?

What documents do I need to apply for a loan?

What should I do if there is a delay in receiving the offer letter?

What should I do if there is a delay in receiving the offer letter?

Once my loan is approved, what should I do?

Once my loan is approved, what should I do?

What determines the approved loan amount?

What determines the approved loan amount?

How can I change the modality of my loan?

How can I change the modality of my loan?

What should I do when there are issues with the legalizing agent?

What should I do when there are issues with the legalizing agent?

Can the loan rate be changed after disbursement?

Can the loan rate be changed after disbursement?

What causes the variation in loan interest rates?

What causes the variation in loan interest rates?

What rate benefit is there when taking a UVR loan?

What rate benefit is there when taking a UVR loan?

Can a UVR increase cause me to lose or be unable to pay for my home?

Can a UVR increase cause me to lose or be unable to pay for my home?

How does the increase or decrease of the dollar affect loan rates?

How does the increase or decrease of the dollar affect loan rates?

How does the UVR work in a loan?

How does the UVR work in a loan?

How do inflation and the UVR behave?

How do inflation and the UVR behave?

What is the UVR?

What is the UVR?

How can I get information about my loan?

How can I get information about my loan?