Surplus Refund
Requirements
Required Documents
Surplus Refund Request GCA-ACA-FO-028, Bank Certification, Confronta Validation (if you are the account holder).
List of Required Documents
In accordance with the Surplus Refund Document List GCA-ACA-FO-013 (Request from your commercial advisor).
What do I need to complete this process?
1
Receive a communication from the reconciliations department informing the affiliate or beneficiaries of a balance in their favor, which may be claimed by submitting the required documentation, in order to process the procedure and/or verify at a service point that a surplus exists on the already settled credit.
2
You must complete form GCA-ACA-FO-028 SURPLUS REFUND REQUEST, submitting the documents that correspond according to the list of required documents detailed in form GCA-ACA-FO-013 DOCUMENT LIST FOR SURPLUS REFUND REQUEST.