Death of the Member

Remember that this documentation is in addition to the mandatory documentation required for the withdrawal.

This is the payment of the total accumulated Cesantías that Fondo Nacional del Ahorro disburses to the beneficiaries of the deceased member.

Attach the required documentation as applicable to your case. Download it by clicking the following button:

Document list

Steps to follow

Request the form at Fondo Nacional del Ahorro S.A. Service Points nationwide or through our Fondo en Línea
Submit the documentation at any of our Service Points

Required documentation

Select the relationship with the deceased member to view the required documents:

Required documents

Cesantías Withdrawal Request Form. Original format, properly filled out (in the appropriate fields, as applicable), with no cross-outs or corrections, with the signature and fingerprint of the beneficiary submitting the request.
ID document. (Cédula de ciudadanía, identity card, foreign citizen ID card, or passport with valid visa). Photocopy of both sides for the deceased financial consumer and the beneficiaries.
Civil Death Record. Copy of the document issued by a notary from the original document.
Out-of-court declaration. Original document. Summary information from two (2) witnesses (outside the family) with signature recognition certifying who the sole beneficiaries are, identifying them by ID document and precise names.
Letter requesting notice of publication of edicts. When the deceased financial consumer has no active employment relationship, the beneficiary must submit a letter notifying of such situation.
Notices (Edicts) Art. 212 C.S.T. Publications by newspaper, radio, or municipal edict certifying the dissemination.
Bank certification and/or authorization for payment at counter. Issued no more than 30 days prior, with account number or disbursement authorization.
Heir declaration. Original of document authenticated before a notary, for each of the beneficiaries, or a single document signed by each of the applicants, under oath.
Civil birth record of the children. Authentic copy of the corresponding document, as applicable. For those born before June 15, 1938, an ecclesiastical baptismal record is required; a civil record if born after.

Note: In cases involving underage children in the custody of persons other than their parents, a conciliation record before the Colombian Family Welfare Institute, Family Police Station, judicial ruling, or by competent authority indicating who exercises custody of the minor must be attached.

Additional documentation in case of:

Accounts with garnishments (Letter)
Original letter or photocopy no more than 90 days old issued by a judicial entity or public entity addressed to FNA, which must contain: case number, full name, ID type, and ID number of the financial consumer being sued and of the plaintiff, indicating the lifting or modification of the precautionary measure on the Cesantías, social benefits, and/or other compensations.
Accounts with external pledge
Original certification issued by a cooperative or employee fund expressly requesting the RELEASE OF PLEDGE of the Cesantías, in favor of the deceased Financial Consumer with their ID information.
Mortgage loan and/or education loan through Cesantías Fondo Nacional del Ahorro S.A.
Original certification issued by Fondo Nacional del Ahorro S.A. certifying that the deceased Financial Consumer is in full standing on all accounts.

Remember that

1
When submitting the request documents, you must present your original ID document.
2
Complete completion and delivery of the documentation will enable us to review and process your request swiftly and to provide a timely and efficient response.
3
For Cesantías withdrawal procedures, documents will be received at Fondo Nacional del Ahorro S.A. one month after the publication of the second edict notice.
4
Remember that the issuance date of the authenticated documents must not exceed 3 months at the time of submission.
5
If the Cesantías balance is equal to or greater than 50 times the Current Legal Monthly Minimum Wage (SMMLV), a judgment or public deed from the succession proceeding will be required for its delivery, and the distribution will be made in accordance with the terms stipulated therein.
6
Pursuant to internal policy, Fondo Nacional del Ahorro S.A. establishes 45 business days to process the payment of Cesantías and/or AVC, counted from the day after the request is submitted in the entity's information system and once the requirements indicated in the DOCUMENT LIST FOR DECEASED MEMBER CESANTÍAS AND/OR AVC WITHDRAWAL REQUEST have been met.

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