Military service
Mandatory documentation required for partial and final withdrawals, except for education withdrawals
Additional documents in the following circumstances
Types of powers of attorney for withdrawals through a representative, as applicable
No third-party intervention is required to submit this request.
Note of interest
Pursuant to Decree 1562 of 2019, five business days are established to process the Cesantías payment, counted from the day after the request is submitted in the Document Management tool and once the indicated requirements have been met.
In the event that the individual Cesantías account has any flag for garnishment, external pledge, special statuses, legal references, or restraining or approving orders, the processing times will depend on the normalization of the request before payment can be processed, and may exceed the time frame indicated.
Requests submitted through Fondo en Línea and the App will be processed within a maximum of 24 hours from employer approval and will only be made to the member's bank accounts.
As a result of this service, you will receive:
Electronic disbursement to the bank account indicated on the form.