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Money laundering

Money Laundering:

  • All actions taken to give the appearance of legality to resources of illicit origin

Terrorism Financing:

  • Any form of economic action, aid or mediation that provides financial support to the activities of terrorist elements or groups.

What is an unusual operation?

It is a rare operation that does not match the normal economic activity of the other party. It may be because the amount of money is very large or because the characteristics of the operation are unusual. These operations do not follow the normal parameters established for that person or entity.

What is a warning sign?

These are elements that the Entity considers important, such as facts, situations, events, amounts of money or financial ratios. With this information, it is possible to detect in time if something is not normal according to what the Entity has defined. Some examples are the following:

Large amounts of money:
  • Money movements that are significantly higher than normal.

Transaction frequency:
  • A sudden increase in the number of transactions.

Unknown origin or destination:
  • Funds that come from or are sent to unknown or unusual accounts.

Incomplete or inconsistent documentation:
  • Financial information that does not match or is incomplete.

How to act when facing warning signs?

  • Report: Inform the competent area or the reporting channels designated for this purpose.

  • Take preventive measures: Implement additional controls to prevent similar situations from recurring.

  • Do not get involved, do not lend your name

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Supervised by Superintendencia Financiera de Colombia
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

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Last update

May 30, 2026

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GOV.COColombia.COBicentennial Group
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

Download our app

Download on Google PlayGoogle Play
Download on App Store
About FNAConsumer AdvocatePQRSTransparencyTerms and policies© FNA All rights reserved
Apple Store
Download on AppGalleryAppGallery

Last update

May 30, 2026

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GOV.COColombia.COBicentennial Group
Supervised by Superintendencia