Skip to main content

Saving

Refunds
Affiliation

Severance

Memberships and transfers
Refunds of Severance Pay
Insurance
Unemployment Law

Housing

Mortgage loan
Residential leasing
Preferential rate
Government programs
Tools and procedures
Builder credit

Programs

FNA Generation
The most notable
Colombians abroad
Together

Companies

Public sector
Private sector
Flat File Structure
Regulations
Contribution and report
Multi-user key
Company registration

Builders

SAE Property
My home FNA
Builder credit

Home Transparency

Citizen attention

Procedures and services
Petitions, complaints, claims, suggestions and reports
Service channels
Points of attention
Activities calendar
Frequently Asked Questions (FAQ)
Satisfaction survey
Consumer advocate
Conditions and policies
Inclusion and accessibility
Job offers and calls for applications

Participate

Identification and diagnostic of needs
Participatory planning and budgeting
Citizen consultation
Collaboration and open innovation
Accountability
Social control

News

Audios
Blog
Newsletters
Special reports

Financial Education

Online Services

Need help?

Find answers to the most frequently asked questions about our services.

Do you need more information?

Visit citizen service

Frequently asked questions about

Savings

View all questions

Do you need more information?

Visit citizen service

Our service channels

Chat

Talk with a consultant

Control Entities

Exclusive email for control entities

Email

Leave us your messages

Service points

Find the nearest service point

WhatsApp

+57 321 3213441

Main Service Points - Correspondence

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

Main Headquarters

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

Download our app

Download on Google PlayGoogle Play

Download on App StoreApple Store

Download on AppGalleryAppGallery

Last update

May 30, 2026

Main Service Points - Correspondence

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

Main Headquarters

65th Avenue #11-83, Aranda Bridge, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

[email protected]

Control entities:

[email protected]

Download our app

Download on Google PlayGoogle Play

Download on App Store

About FNA Consumer Advocate PQRS Transparency Terms and policies© FNA All rights reserved

Apple Store

Download on AppGalleryAppGallery

Last update

May 30, 2026

Social media

GOV.CO

Colombia.CO

Bicentennial Group

Supervised by Superintendencia

Reports - FNA | Fondo Nacional del Ahorro

Reports

Access the institutional reports of the Fondo Nacional del Ahorro.