FNA Announces Closures Due to Earthquake in Colombia

OFFICIAL STATEMENT

The Fondo Nacional del Ahorro (National Savings Fund) wishes to inform the public that:

In light of the current situation affecting the country due to the impacts caused by the recent natural disaster, the Fondo Nacional del Ahorro (FNA) informs citizens that, as a preventive measure and prioritizing the safety of users and employees, some service points will be temporarily closed.

This decision responds to the current conditions of infrastructure, mobility, and public service availability in several regions, as well as the need to conduct technical assessments to ensure safe customer service.

Temporary Closure of Service Points:

• Cali
• Pereira
• Armenia
• Manizales
• Quibdó
• Tumaco
• Ipiales
• Tuluá
• Cartago

FNA is working in coordination with local authorities and relevant agencies to monitor the situation and restore in-person services as soon as possible, once appropriate conditions are in place.

In the meantime, the institution recommends that users make use of the available digital channels to ensure service continuity:

• Website: www.fna.gov.co
• FNA Mobile App
• National Customer Service Line: 01 8000 52 7070

FNA reaffirms its commitment to Colombians during this difficult time and appreciates the public’s understanding.

ABOUT THE FONDO NACIONAL DEL AHORRO

The Fondo Nacional del Ahorro (FNA), a state-owned institution with more than 55 years of experience, manages Colombians’ severance funds and savings to help them achieve homeownership, with the support of Grupo Bicentenario, Colombia’s public financial holding company.