Available Procedures for Managing Your Mortgage Credit or Housing Leasing
Find the procedures available to you throughout the life of your mortgage credit or housing leasing agreement, up to and including its cancellation.
Payment date change
Procedure to adjust the payment date of your housing credit according to your needs.
Refund of surplus amounts
Procedure to request the reimbursement of surplus funds remaining after a credit has been settled.
Modification of payment application
Procedure that allows the financial consumer to modify the manner in which a submitted payment is applied.
